TikTok Shop

Understand commissions, affiliate deductions, creator samples, refunds and settlement behavior.

Analyze a TikTok Shop settlement Review platform changes

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PolicyJul 13, 2026confirmed

TikTok Shop support can initiate partial refund requests for eligible U.S. orders

TikTok Shop Customer Service may initiate partial refund requests for eligible U.S. aftersales issues, adding a support-originated refund path sellers must review in Seller Center.

Payout BehaviorJun 3, 2026confirmed

TikTok Shop assigns monthly settlement tiers and 30-day reserves

TikTok Shop reviews seller performance monthly to assign payout timing and a reserve level, and may hold a portion of delivered-order earnings for 30 days to cover returns or refunds.

Report SchemaSep 11, 2025confirmed

TikTok Shop settlement reports separate sales, shipping, fees, adjustments and reserves

TikTok Shop documents a settlement-based export with net sales, shipping, fees and adjustments, while the difference between statement and payout amounts is represented by reserve activity.

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Related guides

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Why your TikTok Shop payout doesn't match your ordersSold $10k but got paid $6k? Here is every deduction TikTok Shop takes out of a settlement — commissions, affiliate fees, refunds, holds — and how to find the gap.The TikTok Shop settlement report, explained column by columnA plain-English walkthrough of the TikTok Shop settlement export: what each amount means, why creator samples look like 100%-off sales, and how to reconcile it.A2X vs Link My Books vs sellerboard: an honest comparison (2026)A no-spin comparison of the main e-commerce bookkeeping tools — what each does well, where per-channel pricing bites, and which fits a multi-channel seller.Creator samples on TikTok Shop: why they wreck your numbers (and how to fix it)Free samples sent to creators show up as 100%-discount orders and quietly break your order count, AOV and profit. Here is how to account for them correctly.

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