Returns and subscription apps must use Customer Account API by December 1
From December 1, returns, exchanges and subscription apps with buyer self-service must authenticate through Customer Account API to retain Built for Shopify status.
Read the official Shopify source01 · Source fact
What changed
From December 1, returns, exchanges and subscription apps with buyer self-service must authenticate through Customer Account API to retain Built for Shopify status.
- Published
- Jun 17, 2026
- Effective
- 2026-12-01
- Deadline
- 2026-12-01
02 · Business impact
Who and what may be affected
- Operators
- Seller, Agency
- Surfaces
- Customer Account Api, Buyer Self Service, Built For Shopify
- Impact
- Operations, Compliance
- Settlement categories
- No direct payout category identified
03 · Next action
What to check
Move buyer-facing return and subscription authentication to Customer Account API and validate the full self-service flow before December 1.
confirmed source relationshipLast reviewed Jul 14, 2026